Meet Sofia.
Your AI receptionist.
On duty 24/7.
Answers every call in two seconds, takes reservations, handles guest enquiries and captures out-of-hours bookings — day and night, in 60+ languages.
Create your AI receptionist in 3 minutes
In 3 minutes you'll be talking to your own AI receptionist. No credit card required.
Hear HeyVox in action
Current call examples are in English.
Personal details may have been removed or anonymised.
Built for hospitality.
Powered by enterprise AI.
HeyVox combines enterprise-grade AI technology with deep hospitality expertise to help restaurants and hotels deliver exceptional guest communication through intelligent AI Hosts and AI Concierges.
100+ years
Combined hospitality technology experience.
Enterprise AI
Built on proven enterprise AI technology designed for reliability, scalability and natural conversations.
Purpose-built for hospitality
Designed specifically for restaurants, hotels and hospitality businesses.
About HeyVox
HeyVox specialises in AI Hosts and AI Concierges created exclusively for the hospitality industry.
The HeyVox brand was founded by hospitality technology professionals with more than 100 years of combined experience building software and digital solutions for restaurants and hotels.
By combining deep hospitality expertise with enterprise-grade AI technology, HeyVox delivers AI employees that are ready for real guest communication from day one.
Protect your revenue and free up your team
Potential monthly revenue recovered by answering more reservation calls.
Calls a day that would otherwise go unanswered during service.
Monthly calls about opening hours, directions and menus — resolved automatically.
Return on investment compared with hiring additional front-of-house team members.
Never lose a booking to an unanswered call
Answers late at night, early in the morning and whenever your restaurant is closed.
Capture reservations around the clock
Turns out-of-hours and off-peak calls into confirmed reservations and real revenue.
Handles the questions guests ask every day
Opening hours, directions, menu details, availability, delivery — answered on the spot.
Filters out calls that don't drive revenue
Suppliers, cold sales calls and irrelevant enquiries are identified and handled appropriately.
Routes important calls to the right person
Transfers complex or high-value calls to the manager or team member who can help.
Keeps your team focused on the guests in the room
No more interruptions during service from routine or low-value calls.
Ten AI capabilities.
One simple subscription.
Everything your restaurant needs to automate the phone line — from reservations to reporting.
Table bookings
- Answers calls and books tables
- Checks availability in OpenTable, SevenRooms and Yelp
- Sends instant SMS confirmations
Large group reservations
- Collects event details from the caller
- Captures dietary requirements and deposit terms
- Routes the enquiry to your events manager
Private dining reservations
- Explains your private dining menus and pricing
- Gathers guest count, date and special requests
- Sends follow-up materials and books the event
Catering
- Qualifies catering leads: headcount, date and budget
- Sends your menu and a custom quote link by SMS
- Follows up automatically to close the booking
Food delivery orders
- Takes delivery orders over the phone
- Secures card payments on the call
- Sends the ticket straight to your POS
Pickup orders
- Handles phone orders for pickup with full menu navigation and upsell prompts
- Confirms the total, quotes a ready time and sends an SMS confirmation
- Syncs tickets and payments to your POS with no staff intervention
Outbound AI sales
- Fills quiet hours by calling past guests with invitations to wine tastings, live music, chef specials and seasonal events
- Promotes weeknight offers and loyalty rewards to your existing database
- Reaches hundreds of contacts per campaign and retries automatically when there is no answer
AI cross-sell
- Opening a new venue? Redirect overflow from your busiest restaurants to the new location
- Suggests the new venue to callers when wait times are long at the original
- Accelerates the launch of a new restaurant by leveraging your existing guest base
AI chatbot
- Replies in under two seconds on your website, Instagram, WhatsApp, Yelp, TikTok and SMS
- One brain, one memory, every channel — guests pick their favourite, your AI receptionist answers everywhere
- Turns social media browsers into paying guests with instant, knowledgeable replies
AI lead nurturing
- Invites guests to celebrate at your restaurant one month before their birthday
- Automatically follows up on abandoned catering enquiries and unfinished reservations
- Re-engages guests who haven't visited in 60+ days with a personalised offer
No code. No complicated setup.
No IT department required.
In 3 minutes you'll be talking to your own AI receptionist. No credit card required.
Find your restaurant
Search for your business or paste your website URL. We analyse your site, Google Business profile, menu, opening hours and brand voice.
Watch your receptionist come to life
In real time, your AI receptionist builds itself — learning your services, prices, availability and tone of voice. Production-ready in 3 minutes.
Never miss a call again
Forward your existing number or get a new one. Your receptionist starts answering immediately — 24/7, on every channel and in every language.
In 3 minutes you'll be talking to your own AI receptionist.
What is an AI receptionist?
An AI receptionist is a virtual team member that handles every incoming call, text message and social media enquiry on your behalf — instantly, around the clock. Instead of outdated voicemail or rigid phone menus, guests have a natural conversation with a clear, human-like voice that understands context, tone and nuance.
It doesn't just answer questions — it takes action. It checks table availability in real time, books directly into your reservation system, sends confirmations by SMS and follows up with guests the next day. When a call needs a human touch, it transfers seamlessly with a full conversation summary, so your team never starts from scratch.
Why does this matter for restaurants?
Industry data shows the average restaurant misses more than half of its incoming calls. During peak service, when the phone doesn't stop ringing, every unanswered call is a table that stays empty and revenue that walks out the door.
If you're investing in Google Ads, Instagram or TripAdvisor, you're paying to generate enquiries that no one picks up. An AI receptionist closes that gap. Lunch rush, after midnight, bank holidays — it captures every opportunity and turns callers into confirmed guests.
The result: consistent, professional service on every call, without adding headcount or pulling your team off the floor.
The features that turn a good tool
into your best hire
Keep your current phone number
No need to change your business number or reprint anything. We set up call forwarding from your existing line. Guests notice only one difference — someone always picks up now.
True omnichannel — not just voice
Your guests reach out everywhere: phone, SMS, WhatsApp, Instagram, TikTok and website chat. HeyVox replies in seconds across every channel with a shared conversation history. One continuous conversation across every channel.
Built-in task automation
HeyVox doesn't just talk — it acts. Need to call a guest back tomorrow? Send an SMS reminder in three hours? Follow up next week? It handles scheduled follow-ups on its own, without anyone lifting a finger.
24/7 dedicated support
Our triple-layer monitoring — automated system checks, end-to-end AI testing and human oversight — catches and resolves issues before they reach you. We're always on call so your receptionist stays flawless.
Your dedicated solutions engineer
Depending on your plan, a certified engineer is at your disposal for bespoke integrations, tailored workflows and fine-tuning your receptionist to match exactly how your restaurant operates.
Real actions, not just conversation
SMS confirmations, smart call transfers, calendar bookings, payment processing, CRM updates, email summaries — your receptionist runs real operations mid-call. It's not a chatbot. It's a team member.
Common questions about HeyVox
Works with the tools you already use
CRMs, calendars, reservation systems, payment providers, POS platforms — your AI receptionist plugs straight into your existing stack.
Your data, protected at every level
The same security standards trusted by Fortune 500 companies, built into every HeyVox deployment.
SOC 2 Type II
Independently audited controls for security, availability and confidentiality of customer data.
HIPAA compliant
Healthcare-grade security for protected health information. Ready for medical and dental practices.
GDPR compliant
Full compliance with European data protection regulations, including the right to deletion and data portability.
256-bit encryption
All data encrypted in transit and at rest using bank-level AES-256 encryption standards.
Role-based access
Granular permissions ensure team members only access the data they need — and nothing more.
Simple, transparent pricing
Choose the plan that fits your restaurant. Cancel anytime.
Bronze
- 50 voice units included
- or 100 message units included
- Extra voice units: €1.65
- Extra message units: €0.83
Silver
- 100 voice units included
- or 200 message units included
- Extra voice units: €1.50
- Extra message units: €0.75
Gold
- 200 voice units included
- or 400 message units included
- Extra voice units: €1.25
- Extra message units: €0.63
Platinum
- 300 voice units included
- or 600 message units included
- Extra voice units: €1.00
- Extra message units: €0.50
*Voice and message units are consumption units for the calls and messages handled by your AI receptionist.
Pricing & Usage FAQ
Everything you need to know about units, usage and billing.
Every missed call
is a missed sale.
Your AI receptionist helps ensure every incoming call is answered — starting today. Live in 3 minutes. No credit card required.
Get 2 months free when you sign up today.